NCSoft have never really been good at communication or working out why their games lose popularity after a while or never really gain it in the first place.
As someone who has played a lot of their games since GW1 (however GW had very little NCSoft involvement) and Aion, they have had really terrible community support. Like I’d argue they are, at times, just as bad as Nexon (who are the. worst.).
They’re lucky that the way their games have been designed, players are able to almost forget about NCSoft and their involvement to monetise off their games – I guess we’re also lucky that they have one of the better F2P schemes compared to other companies like Trion and Nexon.
Have I forgiven NCSoft for being a shit company? No, but it was never an expectation I’ve had since my first year of playing Aion.. will they change? Probably not, I don’t see their community representatives getting involved with their community any more Blade & Soul Gold that they can get, and I don’t see any of the execs giving two shits about it.
Will I still play B&S? Yep! I just won’t spend a cent on their cash shop if they have one. If they make the game unreasonable without paying, then I just won’t play.
Besides being another theme park, I think the really good story and combat help. I mean I keep seeing comparisons to TERA, but TERA would have been more successful if the story had any meaning – People are going to be more willing to play a theme park MMORPG if there is meaning behind it – rather than just hitting level cap.
This game isn’t an industry breaker, but hopefully it will show companies that there is more than just tab target combat or TERA combat that can be utilised correctly – the combat in B&S is pretty unique and cool (playing B&S Japan) and I don’t see myself getting bored of it.