As much as I firmly believe that NCSoft is one of the worst distribution companies out there, I still wouldn’t think that they’d be dumb enough to take 2000 BNS Gold off of you for no reason at all.
What I would believe is that its either:
1. Scam conducted by another player (hacking or whatever you wanna call it)
2. An error which their support should be able to fix.
Now, there is a bit of an issue with the above two options.
As for option #2, you are fine. They will just refund you.
As for option #1, you are in big trouble. Even if they give you back your money (if they won’t, your bank will refund it to you and take it back by force), your NC account will be banned and will never be unlocked.
You can look this up on your own if you want to earn more Blade & Soul Gold. If an NC account is hacked and someone else loggs into it and they find out, they don’t provide an option for unban. They tell you to go ahead and create a new one. If you have ANY wealth on your current account, I would highly recommend you to go ahead and transfer it over to a smurf.
There are many examples to find both on the official forums and here about this, if you won’t take my word for it, search for it or be a victim of it. Its up to you.
Through, I think someone probably hacked my account. It’s pretty baffling to me how they can hack it so easily.
Also, how the hell did the hacker draw out $100 x20 when the max NCsoft ever let me buy was $100 in total (did it in multiples of $10-20). I guess they have a limit for how many purchases you can make but not how much you spend per purchase =/
At this point, I’ve given up on the BNS Power leveling. It’ll probably get banned but losing $100 spent is better than losing $2000